Privacy statement of DL Logistics Group B.V.
1 april 2024
Your privacy is of great importance to DL Logistics Group B.V.. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (further: AVG). This means that we:
Your data is safe with us and we will always use it properly. In this privacy statement, we explain everything we do at the DL Logistics Group B.V. website with information we learn about you.
If you have any questions or want to know exactly what we track about you, please contact DL Logistics Group B.V.
Contact form
The contact form allows you to ask us questions or make requests. For this we use your:
We have a legitimate interest in doing this. We keep this information, until we are sure you are satisfied with our response and for three months thereafter. This allows us to easily grab the information when we have follow-up questions. It also allows us to train our customer service to become even better.
Communication to other companies or institutions
Except for the parties necessary to provide the services mentioned above, we do not give your data to other companies or institutions, except if we are required to do so by law (for example, if the police demand it in case of a suspected crime).
Statistics
We keep statistics on the use of our website.
Our website includes social media buttons. With these, the operators of these services collect your personal data.
Cookies
Our website uses cookies. Cookies are small files where we can store information so that you don’t have to fill it in every time. But they also allow us to see that you are revisiting us.
You can disable cookies through your browser, but some things on our website will no longer work properly.
We have made agreements with other companies that place cookies. However, we do not have full control over what they do with cookies. Please read their privacy statements.
Google Analytics
We use Google Analytics to track how visitors use our website. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We have not allowed Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize IP addresses.
Security
Security of personal data is very important to us. We ensure that your data is properly secured with us. We are always adjusting security and paying close attention to what can go wrong.
Changes to this privacy statement
When our website changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to communicate changes to you.
Your rights
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact information below.
You have the following rights:
Please make sure that you always clearly indicate who you are so that we can be sure that we are not modifying or deleting data of the wrong person.
In principle, we will comply with your request within one month. However, this deadline may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will notify you in a timely manner.
Filing a complaint
If you wish to file a complaint about the use of your personal data, please send an e-mail to contact@dl.nl. We will address any complaint internally and communicate this further with you.
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.
Contact details
DL Logistics Group B.V.
Griekenlandweg 7
2411 PZ Bodegraven
E-mail: contact@dl.nl
Phone number: +31 (0)88-048100
CvC number: 5542383
Als u contact met ons opneemt en een offerte of meer informatie nodig heeft, zult u Daniëlle te spreken krijgen. Zij heeft jarenlange logistieke ervaring en weten precies wat er bij DL mogelijk is. Zij kan u uitstekend verder helpen.
